# Terms of service

Last updated November 2, 2026

### The service

Hearl collects public conversations about products you configure and helps your team track them. Features and limits depend on your plan.

### Your responsibilities

Use Hearl in line with the terms of the platforms it collects from, and only for products you represent.

### Payment

Paid plans renew each month or year until cancelled. Cancelling keeps your plan until the end of the paid period. Prices may change with 30 days' notice.

### Availability

We work to keep Hearl available but can't guarantee uninterrupted access, especially where platforms change how their pages work.

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Source: https://hearl.org/terms