# Track Reddit posts about your product

> Hearl reads your subreddits and site-wide Reddit search, uses AI to drop unrelated posts, reads the full comment tree to see whether your team replied, and puts a thread back in the inbox when the original poster follows up.

Reddit is where people describe problems in detail and compare products honestly. It's also where a question can sit for three days because nobody on the team was watching that thread.

### Your subreddit and the rest of Reddit

Hearl reads new posts in the subreddits you name and runs your search terms across Reddit, skipping your own subreddit so nothing shows up twice.

### Know whether your team replied

Add the Reddit accounts your team posts from. Hearl reads the full comment tree, marks a thread as Team replied when one of them answers, and brings it back to the inbox when the original poster writes again.

### Keep same-name noise out

Describe your product and what it could be confused with. Hearl's AI sets aside posts about something else with the same name and shows the probability behind each call.

- New posts from your subreddits
- Site-wide keyword search
- Full comment trees with team replies marked
- Back in the inbox when the poster follows up

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Source: https://hearl.org/use-cases/reddit-monitoring