Terms of service

Last updated November 2, 2026

The service

Hearl collects public conversations about products you configure and helps your team track them. Features and limits depend on your plan.

Your responsibilities

Use Hearl in line with the terms of the platforms it collects from, and only for products you represent.

Payment

Paid plans renew each month or year until cancelled. Cancelling keeps your plan until the end of the paid period. Prices may change with 30 days' notice.

Availability

We work to keep Hearl available but can't guarantee uninterrupted access, especially where platforms change how their pages work.

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