Monitor Weibo posts about your product
Hearl collects Weibo posts that name your product and tracks their comments, so your team sees complaints and questions early.
What Hearl collects
- Posts that name your product
- Comments under those posts
How to set it up
Turn on Weibo under More channels in the product.
Questions
- Does Hearl post replies for us?
- No. Hearl never posts publicly. It finds the conversation, judges it and tracks it; your team replies on the platform itself.
- How often is it checked?
- On a schedule set by your plan: daily on Free, hourly on paid plans, every 15 minutes for fast products on Enterprise. You can also collect now from the product page.