Track X mentions and replies with your team
Hearl watches X for posts that mention your official accounts and replies under your own posts, filters out noise, and puts the ones that need an answer in a shared inbox with an owner and a due date.
What Hearl collects
- Posts that mention your official accounts
- Replies under your own posts
- New replies after your team answers
- The post being replied to, for context
How to set it up
Add your official X handles to the product. Mentions are tracked automatically; replies by your own accounts count as the team's answer.
Questions
- Does Hearl post replies for us?
- No. Hearl never posts publicly. It finds the conversation, judges it and tracks it; your team replies on the platform itself.
- How often is it checked?
- On a schedule set by your plan: daily on Free, hourly on paid plans, every 15 minutes for fast products on Enterprise. You can also collect now from the product page.