Channels

Track Zhihu questions and answers about your product

Hearl searches Zhihu for questions, answers and articles that name your product, where people compare options before buying, and tracks the comments.

What Hearl collects

  • Questions, answers and articles that name your product
  • Comments on them

How to set it up

Turn on Zhihu under More channels in the product.

Questions

Does Hearl post replies for us?
No. Hearl never posts publicly. It finds the conversation, judges it and tracks it; your team replies on the platform itself.
How often is it checked?
On a schedule set by your plan: daily on Free, hourly on paid plans, every 15 minutes for fast products on Enterprise. You can also collect now from the product page.

Other channels