Track Bilibili videos and comments about your product
Hearl searches Bilibili for new videos that name your product and tracks the comments, where users ask questions under reviews and tutorials.
What Hearl collects
- New videos that name your product
- Comments on those videos
How to set it up
Turn on Bilibili under More channels in the product.
Questions
- Does Hearl post replies for us?
- No. Hearl never posts publicly. It finds the conversation, judges it and tracks it; your team replies on the platform itself.
- How often is it checked?
- On a schedule set by your plan: daily on Free, hourly on paid plans, every 15 minutes for fast products on Enterprise. You can also collect now from the product page.