Triage Google Play reviews with your team
Hearl pulls new Google Play reviews of your app, including any developer reply already posted, and puts the ones that need attention in your team's inbox.
What Hearl collects
- New reviews with rating
- Your developer reply, if there is one
How to set it up
Add your Google Play package name (for example com.example.app) under More channels.
Questions
- Does Hearl post replies for us?
- No. Hearl never posts publicly. It finds the conversation, judges it and tracks it; your team replies on the platform itself.
- How often is it checked?
- On a schedule set by your plan: daily on Free, hourly on paid plans, every 15 minutes for fast products on Enterprise. You can also collect now from the product page.